December 25, 2013 7:40 pm

Customers Deal With UPS Christmas Delays

Bad weather and an overloaded mail system have left many UPS customers without the packages that they had hoped to receive in time for Christmas. In response, some retailers are offering customers gift cards and refunds. Ted Chen reports from downtown LA the NBC4 News at 5 p.m. on Wednesday, Dec. 25, 2013.

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